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Race Car Helpline Reviews – Read User’s Experience

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Race Car Helpline

Read latest reviews of Race car helpline from 100+ existing customers. Know user’s experience of service before buying their membership.

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36 COMMENTS

  1. I own a Maruti Swift Diesel,I will fill you on my recent experience with crossroads dated 2nd aug. It just so happened that, I started my car at 11 pm and realized that the central locking and air conditioner is not working and heard a few sparks under the steering wheel. I immediately called up crossroads on their helpline number I told them the problem and made a request that I have to go somewhere in emergency so send help quickly,at 11.15 one mechanic with an electrician came and checked the problem there was some naked wires touching each other under the steering hood they fixed that by replacing wires and two fuses, air conditioner and central locking started working again and this time with no spark in any where, I thanked them so many times because I really needed to reach somewhere that time. Thank u guys, crossroads you are doing great job keep it up!

  2. I meet with an emergency breakdown in my car at Noida Expressway yesterday. I called my roadside assistance service, crossroads and within half an hour (earlier than the expected wait time!) help arrived. These people are really doing a great job to help people on road. Thanks Crossroads.

  3. The battery was dead in my car for a week. Since we had a busy week and another car to drive, we just used it. When I called crossroads yesterday, they said someone would come within 30 mins . They were here 10 minutes before, checked to make sure it wouldn’t charge – I knew that, car is 4 1/2 years old – put in a new battery, and they were gone in 30 minutes.
    thank you crossroads

  4. मारुति स्विफ्ट से मैं हापुड़ की ओर निकला था कि अचानक लगा कि एक्सीलेटर से उतनी ताकत नहीं जा रही जितनी मैं प्रेस कर रहा था अचानक चलते चलते कार रुक गई कार स्टार्ट थी पर एक्सीलेटर दबाने पे आगे नहीं बढ़ रही थी crossroads को फ़ोन करके मैं कार में बैठ के उनका इंतज़ार करने लगा कुछ ही देर में उनके बंदे आये और चेक किया कि एक्सीलेटर वायर में कुछ समस्या है उन्होंने शायद बदल ही दिया था खैर मेरी कार ठीक हुई और मैं अपने काम से निकल गया ये सर्विस बहुत ही अच्छी है ऐसा लगता है आप अपने साथ ही किसी मैकेनिक को लेकर निकले हों लंबे सफर के लिए crossroads वरदान है मैं तो यही कहूँग।

  5. I have been a member of Crossroads for 10 years and the service and response has always been superior! I am a travel nurse so I drive 75-150 every day. I have used the service for several flat tires, keys locked in car, and dead battery. Each time I called, the person answering the phone was courteous and thorough obtaining my information. The contractors who responded to my calls each time was very prompt, the longest I ever waited was about 40 minutes but average wait time has been about 30 minutes each time I’ve called. My problem was always taken care of and I was on my way.
    I DEFINITELY would recommend this service!

  6. मेरी कार में कुछ खराबी नहीं थी, बहुत अच्छी चलती थी, पर परसों रात पता नही क्या हुआ कि चलते चलते अचानक बंद पड़ गई और फिर स्टार्ट ही नहीं हो रही थी कुछ ने कहा कि शायद बैटरी चली गई है, तो आसपास के लोगों से मदद माँगी कि वे धक्के से स्टार्ट करा दें ऐसा भी करके देखा पर कुछ नहीं हुआ, थक हार के मैंने crossroads को फोन किया जब मैंने उन्हें सारी बात बताई तो फोन लाइन वाले ने मुझे पेट्रोल चेक करने को कहा और जब देखा तो पाया कि पेट्रोल खत्म हो गया था, मैंने इस ओर तो ध्यान ही नहीं दिया था, उसको जब बताया तो उसने कहा कि कोई समस्या नहीं सर आप कुछ देर इंतजार कीजिये हम अभी पेट्रोल भिजवाते हैं, मुझे बहुत आश्चर्य हुआ कि सिर्फ 10 से 15 मिनट में उनके बंदे मुझतक पहुँच गए और पेट्रोल डाल के मेरी कार स्टार्ट कर दी। ग्रेट सर्विस वाकई में।

  7. On Aug 2, 2017 at 11:00 pm I blew my tire on ring road about 75km from my home after waiting about 20 minutes crossroads mechanics arrive. They changed my tire (thank god I had a good stepney) and they guided a safe route to my home too. After this incident I realized that how important to have a roadside assistance and a good roadside assistance like crossroads.

  8. मेरी मोटरसाइकिल का एक्सीडेंट हुआ तो मैंने crossroads को फोन किया उन्होंने सबसे पहले पूछा कि आप ठीक हैं? मैंने बताया हाँ मैं ठीक हूँ पर यहाँ कोई भी टेम्पो आदि नहीं है जो मेरी मोटरसायकल को कहीं पहुँचा सके तो उन्होंने कुछ ही देर में अपनी टोइंग वैन भेज दी और मुझे भी अपने साथ बिठा के घर छोड़ा रास्ते मे उन्होंने मुझसे फर्स्ट एड के लिए भी पूछा और पानी। बिजनेस के साथ इंसानियत भी क्रॉसरोडस की पहचान है ये मुझे उस दिन पता चला। मैं इस कंपनी को अपने सारे दोस्तों और जानने वालों में रिकमेंड करता हूँ।

  9. I’ve been a member of crossroads for years and have never needed their service. In fact I was thinking of canceling my membership. Then earlier this month the steering on my wife’s car failed and we needed a tow. And yesterday on vacation our battery died and we needed a new one. In both cases the very first question I was asked was: “Are you safe?” Yes. In both cases help was dispatched quickly. Both times our troubles were sorted out quickly turning potentially major issues into minor inconveniences. Companies like crossroads hear a lot of negatives when people are mad because they didn’t get their way but people rarely take the time to tell them when they’re doing a good job.
    Thank you crossroads for jobs well done.

  10. Crossroads is without a doubt the best insurance company I have ever dealt with. Their agents for the most part are knowledgeable of what they are selling and there is also a personal touch or human contact at all. You call them and they pick your call in no time and listens you patiently and calm you in a bad situation. I have used their many emergency services in day and night time too they were always be there on time with the right solution. Five stars

  11. नई नई महिंद्रा kuv100 ली थी और एक रेस्ट्रॉन्ट में कहींचाभी गुमा दी बहुत ढूँढने के बाद क्रॉसरोडस को फोन किया (क्रॉसरोडस का कवरमैंने पिछली कार के समय से ले रखा था तो इस पर भी लिया हुआ था) हमेशा कीतरह वो टाइम पर आए और उन्होंने मेरी कार खोल के एक चाभी भी मुहैया करा दीसबसे बड़ी बात ये रही कि इस पूरे प्रोसेस में कार को एक खरोंच तक नहीं आई जोकि मैं डर रहा था क्योंकि नई कार की चिंता कुछ ज्यादा होती है इसीलिए मैंक्रॉस रोडस पे सबसे ज्यादा भरोसा करता हूँ हाँ कार की सेंट्रल लॉकिंग जरूरडिस्कनेक्ट करनी पड़ी थी क्योंकि उसका रिमोट भी चाभी के साथ गुम हुआ था।

  12. I can honestly say I never think to come on here as most of what you read is always negative, yet both times (today being the second) I have had to all CROSSROADS I have found their staff to be pleasant and get the issue resolved without taking much time at all – happy to keep my membership

  13. ये सेंट्रल लॉकिंग बड़ी खराब चीज भी है जरा सा चूक जाओ तो झट से बंद हो जाती है ऐसे ही एक दिन रात में मेरी कार की चाबियां अंदर रह गईं मुझे अस्पताल पहुंचना था और देर हो रही थी crossroads को फोन किया तो उन्होंने बन्दा भेजा उसने कार खोल दी और मेरा काम बन गया शुक्रिया crossroads मैं उस दिन सही समय से अस्पताल पहुंच सका।

  14. Was travelling on a semi-rural road at night around 40km from Bareilly. Had to make a u turn – used a drive way and misjudged it and landed in the storm water ditch on the side. Called crossroads and they told me that the tow truck/van would reach in 30-40 minutes, well they came in time and pulled my car from the deep mud, and my car bumper was damaged and could not be repaired that time. They removed the bumper and placed it into my car. It was a great great help and from my call to solved problem total time was only one and a half hour. Hats off guys!

  15. We were in need of assistance on the highway, yesterday afternoon after engine failure. We called crossroads for assistance and were told that they would call for a tow truck to get us off the highway to a safer spot, they reached in a short time they had towed us in no time at all – no hassles – in a VERY cheerful and efficient manner.

  16. I am a NCR resident at Ghaziabad. Area where I live It has a very small population, and my Verna decided not to start as the batteries failed without notice. Within 30 minutes, help arrived in a huge car, started the Verna and gave me professional advice. It’s when you need help that you appreciate honest, professional service. Well done Crossroads and the men in the huge car

  17. I am using crossroads for quite a time to be precise more then 3 years and i am very happy with their service in delhi. Myself being a privilege member of crossroads have to shell out just 900 bucks for a year . Very prompt service i must say. Got to use them thrice in delhi and their service van reached me in just 20 mins of call every time.

  18. Crossroads guys did their jobs perfectly what has been promised for. It was an Independence Day night and they provided service to me which was more than sufficient for us. I would definitely recommend you guys to my friends. You guys rock. Keep up the good work. I am not sure why some people is writing crap about their service, may be they expect a lot and sometimes we have to understand their limitations too.

  19. Stranded with a flat tyre and missing the necessary tools to change it myself I called crossroads and the mechanic arrived within 15 minutes and changed the tyre with a minimum of fuss. This occurred today in sarojini at a shopping centre at around 6pm.
    I am happy with Crossroads service.

  20. Clutch went in the car so made a tow request on Crossroads app at 2.44pm yesterday and was told assistance would be there in approximately 1/2 hr. At 3.12 pm my cell rang and a tow guy asked my location he found me in a minute because i was on another side of road. They were fast and affordable and I didn’t find anything negative. So far, so good Service… Good Company.

  21. Ordered a tow truck through this App for 900/- after getting quotes from other companies that ranged from 1700-2200/- Was very happy with the price and the tow truck arrived within 30 minutes. Loved being able to see how long the tow truck was going to be. Crossroads people are good and this is very useful app
    thank you so much crossroads.

  22. What can I say, very happy with the service that they provided for me. Even though the wait time was a little long, they kept me updated at every stage. Patrolman was friendly, even had a small lesson in auto electrics at 3am in the morning! They sorted out the problem with ease and get me back on the road on the way home to bed.
    Highly recommend, at least the CROSSROADS folks know what they’re talking about instead of resorting to a tow.

  23. 5 out of 5…My experience with crossroads roadside assist when I used this app for help on Monday was very very positive, from the girl who called back my SOS, to the guy who came to help & then organized a tow truck in a very unusual situation. Thank you very much I don’t know what we would have done without your help & kindness. You all went beyond the norm to help us.

  24. Parso raat me maine crossroads ko phone kiya kyunki meri car start nahi ho rahi thi, mechanics karib 25 minute me aa gaye they par car start nahi hui kyunki fuel pump me kuch fans gaya tha to towing hui aur baad me car ki problem door hui. Is poore kaam me crossroads ne bahut hi help ki aur bahut badhiya tarah se mera khyal rakha, one of the best company

  25. Kisi bhi app ka success hona depend karta hai ki wo kitni friendly aur useful hai saath hi ussse milne wali service ya product customer ke liye kitna satisfactory rahta hai in saari baaton pe crossroads app khari utarti hai. I am always with you crossroads.

  26. Fast response key feature hai is crossroads ka or inki app ka. Aur company ka kya kahna bahut hi customer friendly helping staff hai. Ye app mere mobile ke wallpaper pe sabse upar rahti hai. Very very useful App.

  27. Everything listed in my plan was what I needed and was at a reasonable price. It was easy to set up all I really did was answer a few questions. The representative I spoke to was amazing and if I was unsure explained to me in detail. Was really daunting but I’m glad I called crossroads to help.

  28. Cannot express my gratitude enough for the ease and efficiency of service supplied. All after only joining less than one month ago. I have since taken out another policy for my another car and will continue to remain with crossroads. I have been telling everyone how brilliant crossroads is! Absolutely magnificent AGAIN!!! Best.

  29. Awesome customer service you get through this crossroads services & crossroads app, and very patient & well mannered staff with great enthusiasm in their effort. 100% satisfied and the deals are great. Easy to made request, it took to sort less than half an hour certainly they are the leader in roadside assistance.

  30. Trying to start the car after a concert, I found the battery was dead. My own roadside assistance refused to help, I googled “Roadside Assistance” and found Crossroads. The app was easy to use. Payment was also easy to arrange. The mechanic was friendly and efficient. We were on the road home, within minutes of his arrival. I would definitely recommend this service.

  31. Were here within 16minutes of booking and got my car unlocked for me. So happy there is now a membership, free services are available to Crossroadians , Good work Crossroads!!!

  32. Crossroads was delightful, friendly, professional, helpful and quite a joy to deal with. I was particularly impressed by how they remembered a query made at the beginning of the phone call over an hour later once other details had been dealt with. very effective reception persons.

  33. Do mahine pahle meri car ka accident ho gayi thi aur meri car tow karke mangwai gai thi poora kaam crossroads ne bahut hi behtar dhang se kiya tha maine wo car baad me bech di or ke doosri kharid li thi ab is car pe bhi unka cover hai par phone number se kabhi kabhi purani car ka account nikal aata tha kal hi sahi hua hai,Achhi company…Achhi Service… Thanks Crossroads

  34. I really like the professionalism and the quality of the service as well as the employees were very well informed for my Toyota and my Honda Accord. So that was useful and convenient. I had three services done by them like fuel ran out flat tyre etc and they were in the time the customer desk told me only concern I have that they are good in delhi but sometimes on highways they delay service. But I am happy they are good

  35. Mera experience Crossroads ke saath bahut achcha raha hai. Do baar mujhe rescue request karni padi air dono hi baar bahut hi satisfactory work kiya gaya. Main to is company ke baare me sabko batata rahta hun mere jaanne walon ne bhi iska plan liya hai aur wo sab bhi khush hain.

  36. Crossroads ka total care plan kaafi achcha hai 1 year me 6 service free saath hi insurance aur medical expenses ka bhi cover hai. Saath hi topclass ki service hai. 2 sal me apni 2 gadiyon ki membership lekr main bahut khush hun.

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